Sahoocode – Refund Policy
Last Updated: 25 November 2025
Contact Email: info@sahoocode.shop
Sahoocode is a digital marketplace where all items are delivered as instant digital downloads. Because digital files cannot be “returned,” our refund rules are extremely strict and transparent.
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1. No Refund After Download
Once you purchase a product and the download link is activated, the order becomes 100% non-refundable.
We do not issue refunds for reasons like:
“Purchased by mistake”
“I don’t need it anymore”
“Client cancelled the project”
“Didn’t like the product”
“I bought it just to test”
Digital items are non-reversible; once delivered, they cannot be refunded.
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2. Refund Only in One Valid Condition
A refund will be issued only if:
The source code file is corrupted,
OR the product cannot be downloaded,
OR the file is incomplete due to a system/seller error.
> Note: We do NOT refund for customization issues, installation problems, hosting/server errors, version conflicts, or issues caused by your environment.
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3. Proof Is Required for Any Technical Claim
If you believe a product has a genuine issue, you must provide:
Clear screenshots
Full error details
Hosting/server specifications
Our team verifies the issue before approving any refund.
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4. Anti-Piracy Policy
If a user tries to:
Share the script
Resell it
Redistribute it illegally
Sahoocode reserves the right to take legal action and permanently ban the account.
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5. Chargebacks = Instant Permanent Ban
Any fraudulent chargeback (PayPal/bank/card) will result in:
Immediate account termination
Loss of access to all purchased items
Possible legal action for digital product theft
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6. Contact Us
For genuine issues, contact us at:
info@sahoocode.shop
Support replies within 24–48 hours.